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JustGo Tutorials and Tips

In JustGo you can -

 

  • Join or renew membership 
  • Register or check in for a coaching / leadership qualification
  • Browse / book online for events 
  • Manage your profile
  • View / update your qualifications and training records 
  • Club secretaries can manage the club profile and members details 
  • Access Rewards, the optional SCA discount scheme for Full members
  • View documents, such as SCA Board Meeting minutes, and other committee meeting minutes


Check out our tutorial pages and video demos

Below you will find videos for hints and tips on how to work the system. If you have any queries or problems, please get in touch with the SCA team on 01887 292040.  

JustGo Tutorials
1. Logging in to JustGo
2. Joining the SCA or renewing your membership
3. Navigating your profile
4. Club Administrators: Navigating your club records
5. Club Administrators: Adding and managing club members
6. Club Administrators: Completing club affiliation
7. Home Nation Member Credentials

Members of Paddle England, Paddle Cymru or Paddle Northern Ireland


Some events are only open to Members, others have discounts for members, or a 'day/event' membership fee for non members. 

Members of other National Associations can also benefit as 'members' for these events. However, as the Paddle Scotland site is not linked to live membership information from other Nations  we require you to add evidence of your membership as a credential. 

  1. Login (or create a free login) at sca.justgo.com 
  2. In My Profile click Credentials
  3. Click Add Credentials then select 'Other BC Home Nation member'
  4. Complete the details and submit 

You'll now be able to enter the event. 


Note - this step will need to be repeated after your next membership renewal.


FAQs

We will add more questions in due course. If you need help please get in touch by emailing hello@paddlescotland.org.uk

  • I've tried to create a new record using the same email address as another family member and get a message saying username exists.

    It is acceptable to use the same email address for multiple members (e.g. if multiple family members use a single email address). However, it is not possible to have the same username (used to log in). Therefore, edit the username field to firstname.lastname. If this is rejected (because someone else already has this username), add some numbers to the end of the username to make it unique. 

  • I am trying to add a member and don’t have their email address.

    An email is required for all records. This is important so the individual can access their record, manage their own data, enter events, manage communication preferences and so on.  However, if you really do not know an email for someone, enter noemail@canoescotland.org as the email address and edit the username to firstname.lastname. If this is rejected (because someone else already has this username), add some numbers to the end of the username to make it unique. 

  • What emails will be sent to Club Associates?

    Once the club secretary completes the registration of an Club Associates, one email is sent to the person confirming they have been registered with SCA and explaining they are insured for club approved activities only. The purpose of this is to ensure the individual is aware the SCA holds their data and to avoid confusion about insurance coverage. 


    One further email is sent the day after club associate status has lapsed, if not already renewed by the Club Secretary. 

  • What does ‘No membership’ mean?

    This means the individual is linked to the club but does not have an active SCA membership or Affiliated Club Membership. They are therefore not insured to be involved in club activities.

     

    Click on the ‘No membership’ circle at the top of the page to identify those people then open their record and add a membership.

  • I’ve tried entering a new member but the system says they might already exist.

    The system will check if the new record you are trying to create matches an existing record. If it matches surname, date of birth and postcode, an alert will be shown instead.

  • I’ve tried to link an existing member but I cannot see them on the list.

    Members will only show own your list once the person has clicked on the link in the email sent to them. This ensures club secretaries do not have unauthorised access to records. You may need to prompt the individual separately to click on the link.

  • What does “Add Existing Member’ mean?

    Add Existing member is used to link a record for a person already in the SCA database. This may include current or former SCA members, current or former club members from your own club or any other club, or any person who has taken part in SCA events or courses. Once you enter the combination of two pieces of information, an email will be sent. If they do not have an email address, please contact SCA office. 

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